Blog

When I think of words, I write them here.


Tips for building your first website

16th June 2017

If you’re reading this relatively close to the publish date, then wahey you’re on my new website! I know it doesn’t look much, and that’s because I designed and built it myself, every line of code. And as is probably pretty clear – I am neither a designer nor developer. This post is going to […]


Why are 12 Million people ignoring your posts?

23rd October 2015

Billboards number 1 rock band of 2013. The 2nd most streamed artist on Spotify in 2014. 12 Million Facebook fans. You would think that Imagine Dragons would have no problem getting their posts to be shared on social media, the hard work of amassing the fans is done, the rest is easy right? Wrong. Last […]


5 awesome direct mail pieces you need to see

23rd February 2015

Direct Mail is a funny one. It can at times be annoying, ignored completely, seen as junk mail heading nowhere but the bin, and can sometimes leave recipients wondering why the hell they even received it in the first place. Well, that is if it is done badly. If it is done correctly, then it […]


Account Strategists, not just Managers

2nd February 2015

The clients are the lifeblood of any agency. Without them the agency would simply fall over. So it is absolutely vital that agencies nurture the relationships that they have with their clients. It isn’t enough to just pump out creative work, the agency needs to understand the client, and what they need from the relationship, […]


Is customer service important?

21st July 2014

It seems obvious right? Of course it is. How could it not be? What kind of a customer doesn’t want to be treated well? Only two years ago Echo reported thatĀ as little as 7% of consumersĀ said that customer service experiences they had with companies exceed their expectations. Bain & Co reported that a customer is […]